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Online Reputation Management: Yelp, Google & Online Review Sites (webinar)

This webinar is being offered through the Long Beach Small Business Development Center at Long Beach City College.
A good online reputation is essential for a business to thrive.  When a business is able to uphold a positive online reputation, good things such as professional image, increasing sales, and even attracting great talent for future recruitment is likely to follow.  Learn the best advice and tips for businesses to follow in order to successfully monitor and uphold a positive online reputation.

This talk covers different topics such as:

  • 4 pillars of reputation management
  • branding and assessing your current online presence
  • creating content and distributing press releases
  • reviewing sites including Yelp
  • Managing issues and response charts
  • what is your current reputation/reputation management
  • responding to issues
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